New Tub and Shower Faucet

topic posted Fri, March 20, 2009 - 2:53 PM by  Marilyn
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I just paid to have a plumber install a new tub and shower faucet in my bathroom. Now, every time I turn on the water in the tub, a little rusty water comes out first. This never happened with the old one. Is this anything I should call them back on?
posted by:
Marilyn
Arkansas
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  • Re: New Tub and Shower Faucet

    Fri, March 20, 2009 - 4:54 PM
    Diagnosis requires more info.
    Was it a tub-and-shower Faucet that was replaced? ... or a Tub, and shower-faucet?
    What else was replaced besides that... like pipes/tubes behind the walls, water heater, holding tanks, etc?
    Have any of your neighbors noticed anything similar?

    When you telephoned the tradesman to ask about it, what did he say?
    • Re: New Tub and Shower Faucet

      Fri, March 20, 2009 - 5:53 PM
      It was a "duel control Tub & Shower Faucet" set. The set came with new shower head, shower neck, handles, tub spout with diverter. The new set was attached to the hot and cold water pipes thru an access panel. I haven't phoned him yet because I thought it might go away after using a few days, but it has not.
  • Unsu...
     

    Re: New Tub and Shower Faucet

    Fri, March 20, 2009 - 6:47 PM
    That makes no sense at all. A new fixture should not cause rust.

    I agree with the previous post. It may be a coincidence, and you need to eliminate other variables.

    The one thing that I can think of is, did the plumber have to turn off the water to your residence in order to do this work? If so, if the main water shut off was rusty, the rust may be coming from there. But if that were the case, you'd have rust at all your faucets, too.

    I think you should call your plumber, but try to get him to explain it over the phone. You don't want to pay for another service call.

    I have a really good plumber with a great warranty program. He would come out for free to check up on something like that.
  • Re: New Tub and Shower Faucet

    Fri, March 20, 2009 - 7:29 PM
    The rusty water is just the older lines discharging some sediment that was dislodged when the pipes were worked on.
    It'll pass and it's harmless.

    I used to live in a little town where they regularly purged the lines by opening the fire hydrants up fully. The water was an ugly brown for a week afterward. It's just sediment.
    • Unsu...
       

      Re: New Tub and Shower Faucet

      Fri, March 20, 2009 - 8:16 PM
      Yes, but if that is the case, from the FD purging the lines, the neighbors will be reporting the same thing.

      If not, my bet is that the plumber turned off the main supply to your residence, and that rusty old main supply is what is causing the rust.

      But as Cliff said, it shoud go away. Sounds like it isn't. So, maybe you should call your plumber.
  • Re: New Tub and Shower Faucet

    Sun, March 22, 2009 - 12:38 AM


    another distant possibility is that the plumber snuck in a non-galvanized iron fitting
    • Re: New Tub and Shower Faucet

      Thu, March 26, 2009 - 4:52 PM
      I have asked them to call me on Monday, as the rust problem continues. They have not called me back. So, I opened the access panel myself. All the plumbing is copper except for this one silver elbow piece that connects to the spout. How can I tell if it is a non-galvanized iron fitting? I don't know if this piece was there before, but there was never any rusty water coming from the old spout.
      • Re: New Tub and Shower Faucet

        Thu, March 26, 2009 - 10:51 PM
        Your tub spout connects to that "one silver elbow piece" with a "close nipple" as illustrated in diagram at link below by <1/2" female> callout. I suspect this is where the non-galvanized fitting is hiding. You can unscrew the tub spout and have a look, but you're gonna need some "pipe dope" or "teflon tape" to put it back together (leak-free) afterward. The "one silver elbow piece" should be okay b/c the silver color means its either galvanized or more likely chrome-plated.

        But you gotta watch those 1/2" females <snort>. (Actually, the close nipple is "male-male", but maybe that's TMI !)

        images1.hdpi.com/specifica...6specs.jpg
      • Re: New Tub and Shower Faucet

        Thu, March 26, 2009 - 11:02 PM
        Copper tubing oxidises green and does not shed red rust particle. Hard plated new faucet pieces are also unlikely to be the source of oxidate.

        So let's go further upstream.
        Installation of new tap would have required temporary shutdown of input from city water. During the shutdown, pressure built up. When the inflow was once again suddenly restored, the sudden rush of water dislodged long settled rust particles and silt from the bottoms of your iron input pipes. It'll take a bit until it all settles down.

        Only other explanation to the mystery is an altogether other new pollution source coincidental to the faucet replacement event, but not necessarily related to it. (unlikely).
      • Unsu...
         

        Re: New Tub and Shower Faucet

        Fri, March 27, 2009 - 7:16 AM
        I think you can check it with a magnet, and if the magnet is attracted to the pipe, then it's iron... or definitely not copper. I don't know, just a thought.
        • Re: New Tub and Shower Faucet

          Fri, March 27, 2009 - 7:26 AM
          A magnet wont tell you very much b/c magnets attract to stainless, galvanized, and black iron all the same (for this exercise). Not to mention nickel, and cobalt.

          Besides, the problem is more about *where* the iron that's causing the problem can be found.

          The smart money currently is on elsewhere in the house ... I suppose you could run around the house with a magnet testing for iron pipe, but then what?
  • Unsu...
     

    Re: New Tub and Shower Faucet

    Sun, March 22, 2009 - 9:33 AM
    I tend to agree with the post above me, in that the rust is more than likely the result of the pipes discharging some rust that was broken loose by attatching new hardware. It is odd that it hasn't gone away already. You could always open up the faucet all the way for a while and see if it goes away.

    You could always attempt to get the plumber to come out and make sure he installed everything properly, and mention on the phone that you should not have to pay for the follow up visit. Most plumbers guarantee their work, but not all.


    Good luck...

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